If you ever tried to contact Amazon in the past and failed this article is worth reading.
In this article, we will tell you five ways by which you can contact help on this platform.
So, if you’ve been looking for a way to reach out for help, this article is for you.
Hence, make sure you read this article thoroughly to get all the info you need.
Having said that, join us as we unveil all you need to know about Amazon Support.
Amazon Customer Service
Amazon is a global Tech company with a major focus on e-commerce and online advertising.
Also, they offer other services like cloud computing, artificial intelligence, and digital streaming.
However, contacting Amazon has been an issue for many users in the United States.
In this article, we will list five ways by which you can reach out to Amazon Customer Service.
Hence, you can contact help via the following means:
- Customer Service Help page
- Over the Phone
- Online live chat
- Social Media
Thus, we will be breaking down each of these means by which you can contact Site Support.
Help page
One easy means to contact Amazon Customer Service is via the Customer Service Help page.
Hence, this page contains answers to different issues you may encounter on Amazon.
Thus, you don’t have to contact a customer service rep to settle these issues.
To visit the Amazon Customer Service Help page, open the link below:
Email
You may not be able to find answers to your questions on the this platform Help page.
Hence, you can send an email to the site stating your issues in the email.
To do that, send your email to cs-reply@amazon.com with full details on the issues you want to resolve.
However, it will take a longer time to get a response from Service over email.
Hence, if the issue is urgent you might want to try other means that will be shared in this article.
Over the Phone
This is another easy and swift means to contact Care Person.
Hence, to contact help over the phone call 1-888-280-4331.
Thus, this number is available 24 hours a day, seven days a week.
However, when you dial this number, you’ll initially speak with a bot. But if you keep requesting to speak with a representative, you’ll be connected to a real human.
Also, this means require your mobile phone to be connected to Amazon. This is because you may have to use your cell phone to enter a verification code or open a link.
But, if this method seems impossible to you, you can try out other means.
Online live chat
Reaching out to Support via the Online Live Chat is another easy means.
Hence to do that visit The Live chat Page.
Next, select the ‘Something else’ Option at the top of the page.
Once you’ve done that, you’ll be asked what you need help with. Now, choose the option that says ‘I need more help’.
When you select this option a new window will open and you can now access Amazon’s bot.
Hence, when asked what your issue is, request to talk to a Rep.
Social Media
Another easier way to reach out for support is via Social Media.
Hence, you can contact Support on the following social media handles:
Twitter: amazonhelp.
Facebook: www.facebook.com/Amazon.
Instagram: @amazon.
How do I report a complaint?
You can resolve your complaint about product and services of this platform. All you have to do is to visit This portal.
However, you can also resolve any issues by contacting a customer service rep. Hence, you can do that by calling 1-888-280-4331.
Also, you can send an email to cs-reply@amazon.com or via an Online Live Chat.
However, for complaints about Amazon Pay, call 866-216-1075, or send a mail to the address below.
Amazon Payments, Inc.
PO Box 81226
Seattle, WA 98108.
Hence, you can also report complaints through your state agency via the link below:
How do I reach out to Amazon support about an order not been received?
Amazon has a full section just to answer questions on delivery.
Hence, if you got a message saying your package has been delivered but is not at your doorstep, visit;
Hence, verify if the package was sent to the right address. Also, there could be a chance that the package may be somewhere within your delivery location.
However, Amazon advises you to wait 48 hours before contacting them about a lost package.
But, if you got your package but found out an item is missing, visit the link below:
Final Verdict
In summary, we’ve listed some means by which you can contact Amazon Support.
Hence, you can contact help via the Customer Service Help page.
Also, you can reach out to them via Email, Over the Phone, Online live chat, and Social Media.
However, if you have any questions about this article, kindly drop them down in the comment.
Having said that, thank you for reading!
